Return & Exchange
At BIG HORN, we accept to offer an exchange or refund on any unsuitable garments by the original form of payment with a receipt, within 7 days of calendar days of receiving your merchandise. All garments must be returned in the original selling condition with price tags intact, and unused goods. We regret for reasons of hygiene, we are unable to exchange or refund jewellery, sunglasses, cap, and hat, etc. Please complete this form and return by email to cs@bighornhk.com. Our customer service representative will confirm everything with you by email or telephone before proceeding.